Educational institutions are always looking for creative and innovative ways to improve their social media presence to attract their target audience and engage with them successfully. For some time now, colleges and universities have been leveraging the power of big data to enhance their online presence through social media channels.
Big data refers to complex and large datasets from online platforms where people interact, such as social media platforms. It is the collection of qualitative and quantitative data from websites, emails, video sites, etc.
Management Consultant Geoffrey Moore said, “Without big data analytics, companies are blind and deaf, wandering out onto the web like deer on a freeway.” The same is true for educational institutions.
According to Maryville University, there are some key uses for big data, such as:
Thus, there are many ways in which big data helps, but in this article, I will focus on how it can improve social media marketing for educational institutes.
Well, there are two types of social media marketing:
Gartner states, “Paid social is the practice of displaying sponsored advertising content on third-party social networking platforms.” It involves creating and sharing ads that target specific audiences. Paid social media raises brand awareness, generates leads, and drives conversions.
On the other hand, organic social posts are just as important as paid posts, in fact, even more. These posts are a great way to reach and build relationships with target audiences. Hootsuite states, “Organic social media refers to the free content that all users, including businesses and brands, share on their feeds.”
Big data can help educational institutes with social media strategy in several ways. Following are a few benefits to note.
For example, Purdue University uses big data to track student interaction with their posts in order to identify the challenges and opportunities for improving their social media feed.
In this article, I will review five ways educational institutions can use big data metrics and audience insights to create appealing and interactive social media posts.
Let’s examine each in more detail.
Analytical tools come in handy when educational institutes need to track the following:
Data analytics powers success on social media. Large datasets about user (student) interests, preferences, and behavior help keep up with the pace and creativity at which content is added to social networking websites.
Considering the amount of time people spend on social media platforms, it is no doubt that the internet is filled with heaps of content every minute—content such as posts, visuals, and comments.
With the help of observing and analyzing online behavior, educational institutes can be where the students are. According to a 2022 Pew Research study, two-thirds of gen-z use TikTok, which is why colleges and universities in the United States post content on the platform and reshare it on Instagram.
Washington University, for example, posts videos about students’ and teachers’ lives on social media to appeal to the youth.
Nowadays, with comprehensive data analytics tools, educational institution marketers can quickly check monthly, quarterly, and yearly key performance indicators (KPIs).
What is KPI? It’s a quantifiable measure of online activity and engagement in the form of impressions, views, clicks, followers, and comments. Marketers should embrace it in social media marketing.
Colleges and universities can develop better social media marketing plans by keeping track of some key performance indicators. They can also:;
Remember, when picking KPIs for your school, college, or university marketing, make sure your goals are SMART (specific, measurable, achievable, relevant, and time-bound).
Time is of the essence in social media marketing. You cannot afford to lose it or waste it. Educational institutes improve their social media posting by analyzing the right time students, in particular, use specific channels at certain times.
You can follow these steps to identify the optimal social media posting time:
It is an ongoing process, so never stop or get bored with it.
With useful data about your target audience, you can create and curate personalized content online. This content can consist of textual posts or ones with visuals like photographs, memes, infographics, and videos.
Data on demographics and psychographics gives insights into people’s desires, preferences, and needs. Educational institutions can inspire, motivate, and educate their audience with such data.
Know that sharing your content is only a part of social networking. The other major part is to curate high-quality content from other resources on your feed and tag them to build a community of collective learning.
Here are some nifty tips:
How to curate your social media feed depends on the data you collect about your educational institution, audience, and competition.
Whatever you post online is linked to your brand image. This is why institutes and organizations must take their social media activity seriously.
Thus, monitoring your institution’s credibility and reputation is necessary for today’s evergrowing educational landscape. With the help of big data collection, analysis, and implementation, institutions can garner valuable insights about customer feedback, social media recommendations and mentions, and other relevant indicators of credibility and reputation.
Here are some grabbable tips:
This is not a mention but a negative comment that should be addressed immediately in an appropriate way.
With big data analysis, educational institutions can monitor their reputation online in real-time and take steps to maintain a positive and inspiring image.
Wait … there’s more.
Designing is an essential part of social media marketing. It makes posts visually attractive when graphic design elements and principles are implemented. When designing social media posts, make sure you focus on aesthetics. This means you must ensure the design style and appearance is good enough to grab and retain attention.
Know that social media platforms are full of content from around the world. The way to succeed with social media marketing for your educational institution is to make a design plan. Know what kind of posts you will design for the quarter or the year and consistently follow it. This way, people will know the posts are from you even if they’re reshared without any mention.
To ensure you’re meeting the mark, stay updated about design trends. You don’t want a progressive educational institution to look outdated and dull. This is why you need to make sure you to what clicks with your target audience and design accordingly. Give them what they want and sometimes surprise them.
Content is important as design is. In the world of education, visuals are not worth a thousand words. You must often accompany visuals with relevant text to make the most valuable. For example, a quote with Nancy Gozales’s photograph looks more effective than if only her picture were shared. So you see, the text is as needed as a visual to make a winning social media post for your educational institute. They can work separately and together. All you need to do is be able to present it appealingly.
Educational institutes can post many different kinds of content on social networking websites. The kind of content you post online depends on your educational institution, your target audience, and your content team.
Make sure to hire professional content strategists and copywriters so they can pull off a great copy for each post you share online. Ensure that each post is carefully curated, so it holds the potential to get maximum engagement and/or leads.
Design and content often go hand-in-hand or separately, but educational institutions must ensure that the technicalities are met with utmost care. These technical tips will help you optimize your content on social media for maximum impressions and clicks.
Regarding social media marketing technicalities, you must read the policies shared by each social networking platform because there is useful information about what is accepted and what isn’t. A violation may seriously harm your account.
Follow the tips below to smoothen your social media posting journey.
In conclusion, big data is a powerful tool for educational institutes to create and share attractive and effective social media posts that entertain, educate, and engage their target audience. With the collection, analysis, and evaluation, institutes can get insights into students’ and parents’ needs, wants, and behavior to tailor personalized posts.
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